Get back to us for further assistance regarding this issue. To: Install and Update drivers in Windows 10 If Windows 10 drivers are unavailable, I suggest that you download and install the Windows 7/8 drivers from the manufacturer's website using compatibility mode as mentioned in the following article and check: The manufacturer's website and install them. In case it still does not work, then I suggest you to download Windows 10 Audio drivers from You may also try updating the audio drivers and check. There you should be able to select Headphones and External Speakers. To do it, Right Click on the Volume icon and select Playback Devices. You may also change the default playback device for audio and check if it helps. Alternatively, you can also press Windows + R, and type C:Program. Then copy C:Program FilesRealtekAudioHDA in address bar, and press Enter to open the target directory. You can click This PC to open File Explorer in Windows 10. I suggest you to run built-in audio troubleshooter and check. You can find Realtek HD Audio Manager in Windows 10 from File Explorer. Thank you for posting on Microsoft Communities.
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